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Please ring the practice's dedicated appointment lines:

  • Thornaby - 01642 760185*
  • Ingleby Barwick - 01642 765789*

*appointments are available to book after 08:30am

We have a variety of appointments available to book, including early morning and late night appointments to suit people who are unable to get to the practice within normal working hours.

We have appointments available to book up to 3 weeks in advance.

Please note the GP will not do a referral or issue a sick note in a same day emergency appointment.

We also offer triage appointments with our nurse practitioners who are able to diagnose and prescribe should you need medication.

We have a doctor on duty each day for strict emergencies that cannot wait until the next day.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

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Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Been Off Work?

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You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Who Should I See?


Book Appointment Online

To book an appointment on line please click on the blue and white 'Systmonline' image below.

You can now book appointments online. This can be done through your systmonline login.

To register for systmonline please collect a registration form from the reception team. You will need to take identification with you. 

Once registered for systmonline you can book appointment, cancel appointments, order prescriptions and view your summary care records.

Flu Clinics

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Now that flu season is approaching we have appointments available for Flu Vaccination

Please speak to our reception team to book your flu appointment.

Telephone Numbers:

Thornaby 01642 760185

Ingleby Barwick 01642 765789

Or book an appointment through your SystmOnline account.

Please note you can only make appointments after 8.30am Monday to Friday

For more information and symptoms on Flu please click on the link below. This will take you to the NHS choice page

A guide to SystmOnline

If you click on the download button on the right it will download our simple step by step guide to booking and managing appointments online using the SystmOnline Internet utility.