Patient Participation Group


We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we have a Patient Participation Group (PPG) so that you can have your say. The PPG meet quarterly. Attendance is voluntary. If you would like to join the PPG please e-mail Please note this email address is NOT directly connected with the Practice. We do not take forward individual complaints, but rather need to understand trends and issues that arise from them.  If you wish to complain about a specific issue please complete a Comments, Compliments, Complaints Form available from Reception. 

The initial aims and objectives of the PPG are:-

  1. Improving communications, with particular emphasis on the clarification of the processes involved (i.e. when referred by a GP elsewhere) and including managing expectations of patients.
  2. Breaking down barriers to good communications.
  3. Providing constructive feedback to the Practice, resulting from the actions of the group.

Our most recent Newsletters can be accessed from the links below:-

Spring 2020 Newsletter

Autumn 2019 Newsletter

Summer 2019 Newsletter

April 2019 Newsletter

January 2019 Newsletter

October 2018 Newsletter

August 2018 Newsletter

April 2018 Newsletter

December 2017 Newsletter

September 2017 Newsletter

May 2017 Newsletter

February 2017 Newsletter

November 2016 Newsletter

September 2016 Newsletter

June 2016 Newsletter

March 2016 Newsletter

December 2015 Newsletter

September 2015 Newsletter

June 2015 Newsletter

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.