Clinics & Services

Clinics and services Woodbridge Practice patients can access include:

Social Prescribing Link Workers

Social Prescribing Link Workers help to reduce health inequalities by supporting people to unpick complex issues affecting their well-being. They enable people to have more control over their lives, develop skills and give their time to others, through involvement in community groups.

Social Prescribing Link Workers give people time, focusing on ‘what matters to me’ and taking a holistic approach to people’s health and well-being. They connect people to community groups and statutory services for practical and emotional support.

The Social Prescribing team has identified an increase in referrals recently for urgent mobility and social care concerns. As a non-urgent service, they are unable to meet these needs as swiftly as required. In these cases, they would appreciate that referrals are made to the relevant service when the need is identified to avoid delays for the patient. Social Prescribing may be an appropriate additional referral option alongside this intervention if the patient would like to explore wider ongoing support needs alongside the referral to Social Care for example.

Please read our new Personalised Care Leaflet to find out more about our service: Personalised Care Leaflet

Referrals to the Social Prescribing Link Workers can be made through reception.

Cancer Care Social Prescribing Link Worker

Their role is to offer support to patients with a cancer diagnosis with a variety of social needs including:

  • Financial Support
  • Bereavement Support
  • Housing
  • Well-being
  • Support for carers and families
  • Support with work and learning

This list gives a general overview and isn’t an exhaustive list of the support they can deliver.

The referral criteria are as follows:

  • Patient has a cancer diagnosis
  • Friends and relatives of cancer patient
  • We are not an urgent service
  • No clinical referrals
  • Referrer must gain patients consent prior to referral

Referrals to the Cancer Care Social Prescribing Link Worker can be made through reception.

Health and Well-being Coaches

Health and Well-being Coaches use health coaching skills to support people to develop the knowledge, skills, and confidence to become active participants in their care so that they can reach their own health and well-being goals. They also provide access to self-management education, peer support and social prescribing.

Health coaches will support people to self-identify existing issues and encourage proactive prevention of new and existing illnesses. This approach is based on using strong communication and negotiation skills and supports personal choice and positive risk taking.

They will work alongside people to coach and motivate them through multiple sessions, supporting them to identify their needs, set goals, and help them to implement their personalised health and care plan.

Referrals to the Health and Well-being Coaches can be made through reception.

Health and Well-Being Coaches – Women’s Health & Menopause (W.H.A.M) & Choose to Lose

Women’s Health & Menopause (W.H.A.M) sessions are currently held on a regular basis to assist and support women as they go through the menopause. The goal is to provide women with the knowledge and direction they need to make an informed decision about their own health and to speak with their GP confidently about HRT or other alternative medications and treatments.

The team provide a comfortable and welcoming atmosphere where women may talk about any menopause-related challenges while also feeling heard. Previous W.H.A.M sessions have proved extremely popular and have received overwhelmingly good feedback from the ladies who attended.

Woodbridge Practice patients are texted with details of WHAM events. Further information on Choose to Lose events can be found here.

Wham

This poster provides more information about WHAM:

WHAM Poster

Click on this link below, which gives an insight into a WHAM & Choose to Lose event:

WHAM & Choose to Lose Video

Choose to Lose weight management sessions!

These sessions are designed to support patients in reaching their health goals in a friendly and encouraging environment.

Choose to Lose walk – Free entry

When: Every Monday 9.30am (Excluding bank holidays)

Where: Ropner Park, meet at the fountain

Choose to Lose drop in – Free entry 

When: Every Monday 11.30am – 1.30pm (Excluding bank holidays)

Where: Lawson Street Health Centre 2nd Floor

Whether you’re looking for guidance, motivation, or a community to share your journey, the team are here to help. Come along and take the first step towards a healthier you!

Mental Health Practitioner 

The role of the Mental Health Practitioner is to support patients with a severe mental illness (SMI) and/or complex emotional needs that are too complex for IAPT services and not complex enough for secondary care.

Below are some examples of the types of patients to book in with the practitioner:

  • Severe anxiety/severe depression with a poor response to medication or intervention from IAPT
  • Patients who recurrently present with severe depression / severe anxiety but decline medication / IAPT.
  • Eating disorders not fulfilling criteria for eating disorders services e.g.  medically stable bulimia, or those discharged / re-signposted from eating disorder services back to primary care or IAPT who may benefit from mental health input.
  • Patients with personality disorders whose needs are not being met by secondary care or IAPT.
  • Patients with a dual diagnosis (alcohol + depression etc).
  • Patients on secondary care antipsychotics for psychotic or non -psychotic illnesses e.g., personality disorder not under secondary care but who are struggling with symptoms.
  • Patients requesting referral to secondary care services for specific diagnosis, but the GP or other clinician is unsure if this is appropriate e.g., PTSD, BPD etc.

Below are examples of patients that DO NOT meet the criteria:

  • Patients presenting with mild symptoms of low mood, anxiety, or depression.
  • Patients who require follow up after being started on antidepressant medication.
  • Patients who require low level advice or signposting for bereavement, relationship difficulties, social difficulties, and stress.
  • Routine annual medication reviews.
  • Patients who already open to secondary mental health services.
  • Patients under the age of 18 years.
  • Patients requiring therapy or counselling / psychological interventions – these patients should be referred directly to IAPT services (IMPACT) and don’t need to be passed about to me as well.
  • Patients wanting further assessment of ASD/ADHD via Right to Choose services – MUST be done by GP.

Please note:

  • Appointments are only 20 minutes long
  • The Mental Health Practitioner is not a counsellor or a psychological therapist
  • The Mental Health Practitioner is only able to see adults – 18 years and upwards

Appointments for the Mental Health Practitioner can be made through reception.

Phlebotomy Times

INGLEBY BARWICK PHLEBOTOMY OPENING TIMES THORNABY PHLEBOTOMY OPENING TIMES
Monday 8:05am – 12:20pm 8:00am – 12:30pm
1:00pm – 3:00pm
Tuesday 8:05am – 12:20pm 8:00am – 12:30pm
1:00pm – 2:50pm 1:00pm – 3:00pm
Wednesday 8:05am – 12:15pm 8:00am – 12:30pm
1:00pm – 3:00pm
Thursday 8:05am – 12:20pm 8:00am – 12:30pm
1:00pm – 2:50pm 1:00pm – 3:00pm
Friday 8:05am – 12:15pm 8:00am – 12:30pm
1:00pm – 3:00pm

Clinics will close on time to allow for specimen collection times and lunch breaks.

Non-NHS Services

The NHS does not pay for some of the services we provide. These include private sick notes, insurance forms, holiday cancellation forms, medical reports, fitness to travel certificates, private prescriptions, passport signing and some vaccination services. Our fees for these services are displayed in the surgery.