Appointments
Who do I see?
Routine appointments (Non-emergency)
If you need to get in touch with the practice, we offer three convenient ways to contact us:
1. Online Consultation: Click here to submit an online consultation form.
2. You can book your appointment online using SystmOnline.
3. Phone: You can also reach us by calling:
– Thornaby: 01642 762636
– Ingleby Barwick: 01642 765789
Our team will be more than happy to assist you with any inquiries or appointments you may have.
Face-to-face appointments are a traditional way of having contact with a clinician. These appointments are usually reserved for those who could benefit from being seen face-to-face or patients with no access to the internet.
Telephone appointments are used for patients who do not need a physical examination or for review/triage purposes.
Your GP may use AccuRx Scribe (Note-taker) during your consultation, for more details click here.
Urgent Appointments
We offer emergency GP appointments on the day for any urgent matters. Please contact reception who will triage the need for these.
Cancelling your appointment
Please call us on to cancel an appointment:
Consult with a Doctor online
An online consultation is an online form you can submit to the practice for non-urgent issues. The form is then reviewed by a member of the team and dealt with by the most appropriate person in the practice. Your issues (clinical or administrative) may be dealt with over the phone, via a text message (referral to services, prescriptions etc.) or in some cases you may need a face-to-face appointment.
Any eConsult received during core hours (8:00am – 6:30pm) will be acted on the same day, outside of core hours you will be contacted the next working day.
Start here